FAQs

Who is On Our Medical Team?

Our Network consists of 28 Team Doctors located across the country and reaches the specialists they refer to. Most of our team physicians are family practitioners and internists. Essentially, our members have access to literally hundreds of the top physicians across the country…the same network that pro-athletes utilize. You can see a partial listing of our core physicians in the Doctors section.

Do our doctors mainly just take care of athletic injuries?

Not at all. Most of these physicians are primary care, family practitioners and internists, who have outstanding reputations for  diagnosing, treating, and  referring high profile individuals and families (when the need arises) to some of the top specialists in the country no matter what the medical need or facility. The team doctors are “network solutions specialists”. They specialize in navigating patients across the network no matter what the medical need in the U.S. and on occasion, around the world.

What about volume? How many members are in the network?

Currently we have estimated that our doctors can handle approximately 600 members per city. In order to provide the high level of service we are committed to there is currently no opportunity for membership once those membership slots are sold.

Where are the team doctors located?

Our Team Doctors are located in over 28 major cities across the U.S. and other major cities in-between. For a listing of some of our core doctors click on “Doctors“.

How does the insurance work?

Insurance works the same as it does for you currently. Most of the team physicians accept all of the major insurance carriers.  There may be rare cases when these physicians may not accept your insurance. In those instances your advocate will help provide options for you.

What about Emergency Situations? How is that handled for Members?

Our members are advised to dial 911 in the U.S. and respond accordingly to their directions. If a member decides not to go to the ER, then they may call the Team Doctors Physician Access Line to reach a Team Doctor or their designee. The Team Doctor or their designee, along with the Advocate, will decide proper follow up with the TDPA Network. If the member decides to go to ER after talking to 911, they will follow available local healthcare treatment provided as a priority. Then, at a convenient time, either on the way to the ER the member may call or have someone they designate call the physician access line to let the Team Doctor or his/her designee and advocate know that the member is in process of being evaluated for emergency care.

Or, after having arrived at the ER and having been evaluated by the ER staff of nature and treatment recommended for this emergency situation, then contact the Team Doctor Physician Access Line and alert Team Doctor or designee, advocate , with location, name of treating doctor or direct call in number to treating doctor for Team Doctor to discuss and formulate immediate or further care if indicated. If ER encounter completely resolves issue, contact TDPA to let them know of encounter at member’s discretion.

If you as a member are in the ER and experiencing a delay in being seen or treated, it would be appropriate to contact TDPA and have TD or his/her designee help in navigating the system to hopefully expedite your care.

What about outside the major cities where the Team Doctors are located, how does the preferred access work in non-major cities?

The Team Doctors network is built around the Team Physicians of the major cities and the specialists they refer to in major cities.

How about children? What kind of programs are offered for kids?

Although the Team Doctor Network is not specifically designed for children, we may be of assistance in directing our members to highly reputable physicians for care of their children. Children should be able to expect the same expedited appointments to specialists such as Pediatricians; however, their wait times in the office may vary.

Do we offer corporate plans?

Yes, we do. We offer customized corporate membership plans to Fortune 50 companies, small businesses and in between on a case by case basis. Team Doctors is an excellent resource for any organization that wants to maximize productivity and decrease wait times.

Do we offer wellness plans?

Yes, we can assemble customized wellness plans tailored around your needs. We have a host of primary care, family practitioners, dieticians, nutritionists, trainers, and other partners we can provide you access to depending on your goals.

How do you become a member?

Team Doctors is mainly a  corporate membership solution, but we do extend membership to individuals and families on a case by case basis. If you are a prospective member please access the  Contact page and call or email us. We look forward to learning more about how we may help you.